Last Updated: August 13, 2026
Heesaan Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers and website visitors.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website: https://heesaan.com
By using our website or placing an order with us, you agree to the practices described in this Privacy Policy.
- Who We Are
Heesaan Care is an online business providing handmade and natural skincare and personal care products.
Our website address is: https://heesaan.com
- Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
- Your name
- Mobile/telephone number
- Email address
- Billing address
- Shipping/delivery address
- Order details and purchase history
- Information you provide when contacting us
- Account information if you create an account
- Technical information such as IP address, browser type, and device information
We only collect information that is reasonably necessary to operate our website and provide our products and services.
- How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Contact you regarding your order
- Confirm or update order information
- Provide customer support
- Process payments where applicable
- Improve our products, website, and services
- Manage customer accounts
- Prevent fraud, abuse, or unauthorized activity
- Maintain the security of our website
- Comply with applicable legal and regulatory requirements
We do not sell or rent your personal information to third parties.
- Information Related to Orders
When you place an order through our website, we need certain personal information to process and deliver your order.
This may include your:
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- Product/order information
- Payment-related information where applicable
We use this information only as necessary to process your order, arrange delivery, communicate with you, and provide customer service.
- Payment Information
Depending on the payment method available on our website, payments may be processed through third-party payment service providers.
We do not intend to store your complete card number, CVV, or other sensitive card information on our website.
Payment providers may collect and process payment information according to their own privacy policies and terms.
- Sharing Your Information
We may share necessary information with trusted service providers when it is required to operate our business and provide services to you.
For example, information may be shared with:
- Delivery or courier services for delivering your order
- Payment service providers for processing payments
- Website hosting and technical service providers
- Website security and spam protection services
- Other service providers when reasonably necessary to provide our services
We only share information that is reasonably necessary for the relevant purpose.
- Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain login sessions, operate the shopping cart and checkout process, and improve the user experience.
Cookies may also be used by certain third-party services integrated into our website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website, including shopping cart or checkout functionality.
- Comments
If visitors leave comments on our website, we may collect the information shown in the comments form, as well as the visitor’s IP address and browser user agent information to help detect spam.
If you use a third-party service such as Gravatar, an anonymized string created from your email address may be provided to that service.
- Media
If you upload images to our website, you should avoid uploading images that contain embedded location information (EXIF GPS data).
Other visitors may be able to download images from publicly accessible areas of the website and may be able to extract embedded information from those images.
- Embedded Content
Our website may sometimes include embedded content such as videos, images, social media content, or other materials from third-party websites.
Embedded content from other websites may behave in the same way as if you had visited the third-party website directly.
Those third-party websites may collect information about you, use cookies, or track your interaction with their content according to their own privacy policies.
- Website Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
- How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
Order and transaction information may be retained for an appropriate period for accounting, administrative, legal, and business purposes.
If you create an account, certain information may remain in your account until you request its deletion, subject to information we may be required to retain for legal, security, or administrative purposes.
- Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Ask how your information is being used
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information
Some information may need to be retained where we are legally required to do so or where it is necessary for legitimate administrative, legal, accounting, or security purposes.
To make a privacy-related request, please contact us using the contact information provided on our website.
- Third-Party Services
Our website may use third-party services for functions such as payment processing, website hosting, security, analytics, social media integration, communication, and delivery.
These third-party services may process information according to their own privacy policies.
We recommend reviewing the privacy policies of any third-party service you use through our website.
- Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can take appropriate action.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.
Any updates will be posted on this page with the revised “Last Updated” date.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Heesaan Care through the contact information provided on our website.
Website: https://heesaan.com
Business Name: Heesaan
Thank you for trusting Heesaan Care.